How non-commercial and educational foodservice trends create industry opportunities

On November 19, 2020, the NAFEM Young Executive Forum (YEF) Learning Session presented a panel of leading B&I, college & university, and ghost kitchen entrepreneurs discussing how these segments are faring after an initial decline, and how operations have shifted to create new and interesting opportunities. From re-concepting to developing new products, these foodservice pros are challenging the norms, while keeping customers safe and satisfied. NAFEM YEF member Meghan Daro, CFSP, Middleby, led Ben Anderson, GrubHub; Michael DiNuzzo, NYU; Robert Gordon, American Express; and Scott Heim, Evo America, through a thought-provoking conversation.